Quick Guide

September 2018

This is the online version of Central Bedfordshire Children's Services procedures manual. This manual will be regularly updated; the next edition is due in March 2019.

New editions and amendments will be indicated in Section 3, Amendments below.

This quick guide explains how the manual works.


  1. Display and Browser Options
  2. About this Manual
  3. Amendments
  4. Terminology
  5. Keywords
  6. Compliance
  7. Register for Updates
  8. Copyright
  9. Printing and Retaining Copies

1. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout - please use these accessibility buttons


which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.

2. About this Manual

This manual is an online version of the policies and practice guidance of Central Bedfordshire’s Children’s Services. The manual is updated every six months, including links to statutory guidance and regulations.

Our aim is to produce guidance which is authoritative, accessible and as up-to-date as possible.

For further details, please contact Sharon Keenan Practice Manager Conferencing and Review, Professional Standards. Sharon.Keenan@centralbedfordshire.gov.uk.

3. Amendments and Additions

This manual, will be updated on a regular basis and a summary of the new and updated chapters detailed below.

If you have any queries or suggestions, please contact your Manager.

The next scheduled update for this manual is March 2019.

Amendments Table

Click here to view details of updates made to this manual.

To ensure that you are viewing the most up to date version of this manual you may need to refresh the cache on your browser; this is because when you visit a website your computer stores the page information into a temporary cache memory file so that as you scroll back and forth between pages your computer does not have to go back to the web server and retrieve the page you were just at. If you don’t “refresh” after changes have been made, your computer might be reading the older version stored in your cache memory and not the latest updates.

To re-fresh the browser on a Windows PC press F5 or clear browsing data from the browser history via the Customise and Control menu (3 dots in the top right of the screen).

4. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Home' and 'Resource' this is a generic term which means Children’s Home, Foster Home
'Child' or 'Young Person' both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' means all Staff and Carers (including) whether employed or not
'Manager' means Team Manager, it also means YOT Team Manager
'Line Manager' means the first Line Manager of a team/service
'Parent' means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.

5. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.

6. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.

7. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.

8. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Central Bedfordshire Council.

9. Printing and Retaining Copies

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, the Manual is designed to be an online resource, so please refrain from keeping printed versions of chapters.